Logging, Metrics, and Privacy

What we collect, and how we use data.

Please note, we don't sell logs or metrics collected or share it with any other individual or entities.

Metrics

Metrics allows us to understand how our customers are using our software.

Here's a full list of metrics we collect:

• Queue joined

• Queue passed

• Queue positions

• Raffles entered

• Checkouts paid

• Checkouts carted

• Checkouts declined

• Accounts created

• Accounts unlocked

• Captchas requested

• Captchas solved

• OTP requested

• OTP solved

• Tasks created

• Tasks ran

We provide these metrics back to you in our software so you can have this valuable data. These data points can help users tweak and adjust their setups based on results.

Logging

We log client crashes, exceptions, and module errors to understand and pinpoint exactly any issues we may encounter. This allows for a faster turn-around for bug fixes and module patches.

Personal Identifiable Information

Some data we collect can be considered PII (personal identifiable information).

To keep our transparency, each metric or log may be associated with an:

• IP address

• License key

• Email address

• Phone number

Opting Out

We respect your privacy and understand if you're not interested in metrics, currently at this time all users are opted in (for everyone's benefit), if you don't agree with what's being collected/logged please open a ticket and we can discuss further.

We plan on making certain metrics opt-in in the near future and will remove as much PII (personally identifiable information) as we can. However, you will lose access to those metrics.

Currently at this time, by using our software you understand and consent to metrics and logs that are currently being collected.

Fraud Prevention

We may also use metrics and logs to win disputes against our company.